This will show all of your refund requests.If you are lucky enough to be able to go to a “brick and mortar” store, this will likely be the quickest way to get your product returned or exchanged.Click “Check Status of Claims” near the top of the page.Open a browser on your device, it can be your Mac, iPhone, iPad or PC.However, you can check your status before receiving this email too. It will say that there has been an update and you can review the update. Check your refund request statusĪpple will send you an email when a decision on the refund request is made. You can learn more about Apple’s policies on the “ Apple Media Services Terms and Conditions” page. Refunds are applied to the original payment option. You can request a refund for any app purchased from the App Store within the last 90 days, but it is probably better that you ask for a refund sooner, as opposed to like weeks later.If you receive a refund, you may lose access to purchased app or content.If your request is approved, it can take up to 30 days for the refund to appear on your credit or debit card. Apple usually responds to your refund request within 2 days.Some in-app purchases may not be refundable.Apple’s support team will manually review every request.Apple does not have a “no questions asked” policy. There is no guarantee that you will get a refund.Apple will send you an email to your Apple ID confirming that your refund request has been received.Īpple’s return policy differs by country, but the following are common in most places:.You will then see a message saying “Your request has been submitted.If you select the Other option in the previous step, you will be asked to enter your issue. Now check the button next to the purchase(s) for which you would like the refund and click Submit.Open the “I’d like to” drop-down menu which is under the “What can we help you with?” heading.Go to the Report a Problem page and sign in using your Apple ID.On your device – Mac, iPhone or iPad – open a browser like Safari.Furthermore, some apps may be free but offer in-app purchases to access extra content or features. Many of them are free, but there are also many paid apps and games available. There are a lot of apps available on the App Store and on the Mac App Store. In most cases, when Apple approves the refund, people get their money back within a week. Apple will decide whether to approve your request or not. The process to request a refund for a purchased app or in-app purchase is the same. In this article, I explain how you can request a refund from Apple for an app or in-app purchase. The app is not as expected – you may feel that the app you purchased is not what the developer said it was.You may have been charged twice for the same item.You bought the app or the in-app content by accident.App or in-app purchases may not work as you expected.A friend or family member of yours made the purchase accidentally using your account.You may ask for a refund for various reasons, for example: Apple may give you a refund for your recent app or in-app purchases that you made on your Apple TV, iPhone, iPad or Mac from the App Store or iTunes Store.
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